To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Sharon Peebles, 04/09/2021
During the rain storm Friday night, my car went off into a small ditch. A to Z towing came quickly. The tow truck driver Alex helped me out my car and into the tow truck where I was safe and secure. He then winched my car out of the ditch, loaded it onto the wrecker and took it back to their shop. There, they looked over my car to make sure it was safe to ride. And I was on my way!